WHY
SHOULD I BUY FROM YOU?
We offer quality,
selection, quick service
and best overall value for your $$$ DOLLARS.
We own what we offer (we are not brokers).
We have established great buying power with our suppliers
enabling us to keep supplying inventories year round.
We have a 90% repeat customer ratio
due to our quality, selection, quick service, and best
overall value. We attend trade shows to meet with our
customers. We invite all customers to visit us and take
the opportunity to inspect the merchandise and have
a better understanding of the closeout / liquidation
business. Most importantly
we do not glorify our mix assorted offers by mentioning
only several brands to close a sale that we cannot deliver
like many competitors and internet based brokers do.
This means when you find a deal from a competitor and
it sounds to good to be true it most likely is!
What is a "Jobber" ?
A
jobber is a company that has built
relationships with many supply sources such as major
department stores, manufactures, importers, etc., that
depend on a jobber to purchase there inventories in
volume year round and abide by their terms and conditions.
A jobber will take the product into there warehouses
break down the inventories, sanitize when required,
then repack the merchandise for resale. It takes a lot
of time, investment and hard work to perform this type
of business. Jobbers tend to be more careful with what
they purchase due to the large investment needed to
operate.
Note: A great benefit of doing business with a jobber
is you can inspect merchandise before you buy.
What is a "Broker" ?
A broker can be an individual
working from home or an incorporated company that deals
in the transfer of merchandise from point A to B for
a fee. They normally have no investment involved, no
experience in jobbing, and no real product specialty.
Successful brokers have one talent the gift of gab (talk).
They have nothing to loose but there time. A lot of
brokers offer deals to good to be true and many customers
fall prey. They offer brands, great pricing and many
f.o.b. shipping points leading there customers to believe
they are much bigger than they really are.
Note: If a broker cannot make the product available
for inspection before you buy you are putting your investment
at a greater risk.
What are "Closeouts" ?
Closeouts are
a type of sale of goods below original manufacture cost
that will no longer be carried or sold within the retail
stores. The retail store changes its inventory seasonally;
when they do this they remove all merchandise that had
not sold within a period of time. Then they sell them
in bulk at a loss under special agreements or contracts
to jobber / closeout companies. Closeouts are mainly
new items, but occasionally contain damages from increased
handling. The companies who buy these closeouts generally
sell them in, as is where is condition with no warrantees
or guarantees. Depending on the company the merchandise
may be graded and repackaged catering to the small to
mid size buyers. Buying closeouts can give you a competitor’s
edge by getting merchandise for pennies on the dollar.
What are "Liquidations" ?
Liquidations are
type of sales of goods below original cost in order
to settle debts or reduce amount of debt owed by a company
converting merchandise in to cash. The condition of
merchandise is said to come in many forms. Don't assume
that the merchandise is new or does not contain packaging
or product damages. Liquidations are generally sold
as is where is with no warrantees or guarantees unless
otherwise specified by the seller.
What are "Customer Returns" ? (Clothing and Shoes)
Customer
Returns are
merchandise previously sold by a retailer with a guarantee
or warrantee to the consumer by the retailer or manufacture
that resulted in its return back to the retailer for
refund, exchange, repair or store credit depending on
terms of sale of the retail store. The manufacture and
the retailer take a sizable loses with this merchandise
to accommodate customers. This merchandise is said to
contain a variety of product conditions. Merchandise
is returned to the retailer for a number of reasons
including: packaging, manufacture defects, shrinkage,
discoloration after wash or use, stained, sizing, miss-mates,
broken components, abused by the customer, gifts not
wanted or appreciated, or absolutely nothing was wrong
with the merchandise accept the customer changed there
minds. Many retailers do not have a closeout program
and simply include the seasonal shelf pulls this increasing
the value of the lots. When we refer to abused its amazing
what some people due to the merchandise then expect
the retailer to take it back and in most cases they
do. But it only represents a small percentage of the
lots or loads. Don't be mislead, that all customer returns
are new because they are not. Expect new, used and damaged
merchandise.
What are "Terms of Sale" ?
Terms of Sale is a condition with regard to payment, price, charge or rates
applicable to a sale. A condition or stipulations limiting
what is proposed with regard to the sale. A conditions
with regard to warrantee or guarantee of said merchandise
to the sale. A condition in which a company discloses,
to make known, a disclaimer warranting or guaranteeing
merchandise for sale, disclosing terms regarding conditions,
risk and or responsibility of said merchandise resulting
in the transfer of merchandise from seller to the buyer.
Closeouts, liquidation's and customer returns are no
longer covered under any guarantees or warrantees by
the manufacture, retailer or reseller due to the price
of sale is below manufactures cost.
Are there any "Contracts or Agreements to Sign" ?
Yes and No;
Depending on the brand and or
department store the label may be required to be marked
out or cut out. There are stores that also stipulate
that the resale of their merchandise cannot be within
a specified distance of any of their stores. For this
you will have to agree to certain terms and conditions.
We also sell merchandise that is restricted for export
only. You will be informed before you can make a purchase.
Can the "Merchandise be Inspected" before I purchase"
?
Yes and No;
All merchandise that we own
and warehouse can be inspected at our warehouse in Miami,
Florida and we encourage customers to visit if they
can. Any merchandise shipped directly from the retail
store distribution centers in most cases cannot be inspected
by the request of the retail store. They do not facilitate
public tours. Most manufactures will allow inspections
with an approved appointment by us or they will provide
samples and product description of merchandise being
sold.
What is needed to "Make a Purchase" ?
Anyone can purchase our merchandise as long as they can afford
the minimum order requirement. If you reside in the
State of Florida you will need to have a state resale
tax certificate or you will be required to pay tax.
All purchases made from individuals or companies in
other states or foreign countries are exempted.
What "Forms
of Payment" do you accept ?
We accept cash, cashier's check, money orders, bank wire transfers,
out of state direct deposits, visa, master card and
American express. We DO NOT ship
C.O.D. Terms of payment need to be approved
by our company before sale. We do not hold or work an
order until payment has been confirmed and/or received
by our company. Once payment is confirmed we process
the order for shipping. All orders are shipped within
24 hours to two weeks depending on quantity of orders
on hand, size of order or time of year if within the
busy seasons. (February, March, April, August,
November and December)
Who is "Responsible"
for "Shipping and Handling Charges" ?
The Customer is responsible for shipping charges from the f.o.b.
point of merchandise pickup. We have special rate accounts
set up with many carriers covering all USA and International
Points for your connivance. These charges are to be
pre-paid with your order. In some cases customers have
established there own accounts with carriers and can
make there own arrangements. Customers need to inform
us if the shipping address is a residence or a business.
This is needed to calculate the shipping charges accurately.
Who is "Responsible" for "Lost and
or damaged Merchandise" ?
The delivering carrier should be held responsible for any lost
packages and if any packages are damaged or broken which
may have caused missing or product damage the delivering
carrier is responsible and all claims need to be directly
with them. They will not pickup a package from us unless
it is properly sealed and the cartons are in good condition.
However if your packages arrive and all are in good
condition and you have a compliant regarding merchandise
we do keep a warehouse work order / packing list regarding
the details of each order we ship that we use as a reference
for legitimacy.
"How
long does the delivery take" from the time the
shipment is made until I receive my Merchandise ?
USA: In most
cases it takes 3 to 7 business days via express ground
carriers depending on distance between our company and
your address. We can provide you with a tracking number
and phone number of carrier when requested.
Internationally: Depends on air or ocean, shipping time is confirmed at the
time by the preferred carrier. Our company does not
guarantee provided
Are there any "Other costs affiliated with my purchase" that
I should be made aware of ?
U.S. Customers; No,
unless otherwise stated in your invoice.
International Customers; Yes,
You are responsible to declare the merchandise with
your countries customs office. Documentation needed
to clear merchandise differs between countries. Check
with a local customs freight forwarder within your country
for proper documentation requirements. There will be
a charge added to your invoice in reference for the
preparation of said documents. All international shipments
require a bill of lading. Other documents that may be
needed are: Certificate of Origin, Certificate of Fumigation,
Packing List or Manifest of merchandise and Original
Commercial Invoice.
Do you "Export" ?
Yes and No; Our
company is not affiliated with any foreign governments
and therefore do not get involved with the importation
of merchandise. What we offer is a "Door to
Port" freight scheduling service for our customers
which includes only the reservation with the freight
carrier, the packing and/or loading of merchandise to
the freight carrier, the preparation of documents needed
to ship and clear merchandise at its final destination.
There is a charge for this service and will be noted
on customers invoice. My advice to all customers check
with your local authorities regarding import tariffs
and restrictions before making a purchase from any company.
Companies that sell a product and offer you door-to-door
service put you at a higher risk with authorities and
may cause you extra expenses and/or big headaches if
they do not have the right contacts.
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